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Helpdesk Service

Use our Internet Help Desk Services - Phone Services (24 Hours and 7 Days A Weeks) for any problems, questions, or service comments regarding AT&T Business Internet Services and U|Net's product such as:

  • Technical problems
  • General questions and comments about AT&T Business Internet Services and U|Net's product
  • Billing and Corporate/Credit Card
  • Account issues
  • Local access number comments and problems
  • X2 and V.90 availability issues
  • Connection speed problems
  • Busy signals
  • And more...

If You need further information or have some problem, please contact us at the numbers below :

Helpdesk Service
Jakarta ( 7 x 24 hours )Phone : 62-21-5289-9456
Fax : 62-21-522-3432

When you call our Help Desk:

  • Please provide us your User ID (Network Access ID) or email address.
  • Make sure your computer is on and by your side when you need technical support over the phone.
  • To solve technical problem promptly, please let us know detailed information such as software in use, error messages, current situation, and history of the problems.